Online video consultation

Conveniently via video call from home

1. Select the desired service in the form below and book a free appointment.
2. You will receive an e-mail confirmation and a link to the Zoom video conference.
3. Please open this link a few minutes before the appointment, as it may need to be reconfigured depending on your device and browser (everything will be displayed after you open the link). Please use a device with a microphone and ideally also a camera.

We look forward to talking to you!

Your Foto Koch Team

Your personal shopping experience at Foto Koch

Are you undecided? No problem:
We will be happy to help you with a free and personal consultation in our store in Düsseldorf or via video call:

on site

in our store on Schadowstraße in Düsseldorf, you can get advice, try out and buy cameras, Lenses and many other products directly on site from Monday to Saturday. You can also visit our store without an appointment

by video

If you can't come by the Düsseldorf store, our consultants are still available for an in-depth, personal consultation via video chat

by mail & phone

Furthermore, we are of course also available for you by e-mail & by phone - before and especially after the purchase. The support of our customers even after the purchase is very important to us.
to the contact form

It's that simple

Your personal consultation appointment is just a few steps away:

Step 1:
Select the type of consultation

Choose between a personal consultation in our Düsseldorf branch or via video chat.

Step 2:
Select an appointment

Select the desired period for your personal consultation.
Tip: It is best to give us some information in the "Comments" field so that we can prepare for the conversation.

Step 3:
Confirmation

You will receive your confirmation by e-mail and (if you have chosen a live video consultation) the link to the Zoom video conference.